Kaizen Success Stories - True Voice of the Customer - Stories of leadership, lean, and learning | Process Improvement Partners | Kaizen Events

Helping you grow your profits through sustained process improvement

True Voice of the Customer

Six people smiling and holding up speech bubbles that are blank.

We scheduled live furniture deliveries to test our improvements and the reaction of our customers was fantastic.

Kaizen Success Stories, Customer focus, LeanAdam LawrenceOctober 18, 2023Process Improvement Partners LLCvoice of the customer, teamwork, kaizen