Like a Pro
One of our team members was shy and reserved and didn't want to present during the report out. We were able to convince him and he was so passionate about our improvements, the audience was inspired.
Raise Your Standards and Take Ownership
Keeping the job simple gave us the flexibility to service our customers in a timely way.
Make it Real
I developed the Wheel of Sustainability and learned how to share it with teams in a way that was meaningful to them.
Image is Everything - Understand How Your Reflection Looks to Others
My inability to provide a clear image of how I could help kept me from acquiring an important client.