Communication is Critical
The changeover reduction team needed some overnight help from an electrician. I had to set my all-time record for hours spent in Kaizen in order to ensure the work got done properly.
Lead From the Front - The Story of the Pink Tools
The team thought that all of the tools would be lost if we placed them on a board for everyone to use. When I suggested to paint them pink, that got their attention
350 Business Owners
We decided that we must lead the operations in a way that everyone felt like a business owner. When that happened, performance drastically improved.
Breaking Through the Edge
Our mechanic had passion to correct the problem. When his idea worked, the technician gave him the first hug he ever received for his work.
Sometimes it's a Financial Question
The team was behind on their project, which would have cost the company millions of dollars. I flew to China to get them back on track.
Overcoming Resistance to Change
The team was trying to get the crew to try their new changeover process. The crew wanted to do it their old way. Here’s how we got them to change their ways.
