Charting the Course of Critical Information We thought we had found all of the opportunities in our electronics lab 5S Kaizen. Until we realized that a critical communication was taking so long that the customer was waiting for their results unnecessarily. leadership, Kaizen Success Stories, Lean, Learning, Customer focusAdam LawrenceFebruary 28, 2024Process Improvement Partners LLC5S, Kaizen, Teamwork, Customer Focus LinkedIn0 0 Likes