Does Continuous Improvement Have to be Industry Specific?
I often meet people who are interested in the work I do, and sometimes, these conversations turn into future business opportunities. One statement I hear quite frequently goes something like this: “I see you’ve made great strides working with manufacturers in [insert industry here]. But we’re different, so I want to know what experience you have in my industry.”
Know Your Niche
You can't be all things to all people. Once I narrowed my focus, I changed my approach and helped the most people.
The Littlest Negotiator
When I was very young, my uncle taught me valuable business and negotiation lessons that I use to this day.
When I was very young, my uncle taught me valuable business and negotiation lessons that I use to this day.
Charting the Course of Critical Information
We thought we had found all of the opportunities in our electronics lab 5S Kaizen. Until we realized that a critical communication was taking so long that the customer was waiting for their results unnecessarily.
The Journey of 100 Google Business Reviews
When I got my first Google Business Review, I was excited for the feedback I received. Now I wanted more! How was I going to get more, I wondered?
