Customer focus, Kaizen Success Stories, Lean Adam Lawrence Customer focus, Kaizen Success Stories, Lean Adam Lawrence

Gemba in the Big City

We learned so much from going to our customers' work sites in New York City.

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Understanding is Critical

Proper communication is vital in order for the team to win.

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Championing Change in Technology

The story of how we brought Lean into our Global Technology organization.

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Go to Gemba, even if you don't want to

This is the story of how I challenged the plant manager to go to the Gemba to verify his assumptions about the factory floor. Spoiler alert - he learned something he wasn’t expecting.

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Kaizen Success Stories, leadership, Lean, Learning Adam Lawrence Kaizen Success Stories, leadership, Lean, Learning Adam Lawrence

From Russia With Love - The Spirit of Kaizen Lives in All of Us

The team wasn’t sure they could ask for approval from the Director. Until I dragged them to the office to find out.

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