The Bottleneck

The COO loved my work, but couldn't afford to bring me down to his company every week. He challenged me to upskill his employees to take over the Kaizen event responsibilities. Challenge accepted!

Lean, leadership, Kaizen Success Stories, Customer focus, LearningAdam LawrenceSeptember 12, 2024Process Improvement Partners LLCVoice of the Customer, Teamwork, Kaizen

Living in the Moment

My project manager liked to tour new places and I found out how much he liked Formula 1 racing. While in Belgium, we found one of the most famous tracks in the world, Nürburgring. We walked in like we owned the place and had a blast taking it all in.

Kaizen Success Stories, Customer focus, Lean, Learning, leadershipAdam LawrenceSeptember 5, 2024Process Improvement Partners LLCteamwork, innovation, Voice of the Customer, Adventure

Go with your Gut

I bought 200 ninja stress relievers to bring to a conference. My marketing mentor thought it was a bad idea. I decided to make the best of my "bad" investment.

Customer focus, Innovation, Kaizen Success Stories, Lean, LearningAdam LawrenceAugust 15, 2024Process Improvement Partners LLCVoice of the Customer, Alignment, Teamwork

A Picture is Worth More than a Thousand Words - It's Priceless

The leadership team didn't seem too interested in what I had to offer, until we showed them the before and after photos from their sister facility. Then, things got exciting!

Kaizen Success Stories, Customer focus, leadership, Lean, LearningAdam LawrenceJune 20, 2024Process Improvement Partners LLCVoice of the Customer, leadership commitment, Alignment

Go to the Source

There were twelve different reports from eight different states all due at the same time. The only way to stay compliant was to contact each state agency and ask for their help.

Operations, Learning, Lean, leadership, Kaizen Success Stories, Customer focusAdam LawrenceMay 9, 2024Process Improvement Partners LLCVoice of the Customer, customer focus, compliance, leadership commitment

Perfection Isn't Always a Good Idea

We brought robots into our dining room table factory, thinking that they could make a much better looking and consistent product than we could by hand. They succeeded, only to be rejected by our customers.