Adam Lawrence 2/5/26 Adam Lawrence 2/5/26

An Incorrect Measure of Success

I used to think customer acquisition was the most difficult and challenging aspect of my business. Once I realized customer retention is top priority, it changed my perspective and approach.

A green field with the image of a score in white, 1:0

Adam Lawrence 11/27/25 Adam Lawrence 11/27/25

Know Your Niche

You can't be all things to all people. Once I narrowed my focus, I changed my approach and helped the most people.

Eight wooden cutouts of people, arranged in a circle on top of a wooden surface

Adam Lawrence 11/13/25 Adam Lawrence 11/13/25

Working Like a Business Owner

The hourly operator knew more about the science of board drying than anyone on the benchmarking team. This ownership correlated to the best running factory in our company.

A smiling man, holding a sign that says, "OPEN" in his hands, in front of his wedding cake store

Adam Lawrence 7/7/25 Adam Lawrence 7/7/25

Improving Safety from the Perspective of our Customers

A clipboard on a desk, with a sign that says "Work Safely" on it.

Adam Lawrence 6/23/25 Adam Lawrence 6/23/25

Firm in our Convictions

A worker with a hard hat and gloves, putting safety glasses on.

Adam Lawrence 3/29/25 Adam Lawrence 3/29/25

Raising the Bar for Quality

A photo of someone working on a laptop, with a check mark and stars superimposed on the image

Adam Lawrence 1/18/25 Adam Lawrence 1/18/25

Aligned Area Owners are the Glue that Holds Things Together - Part 1

A woman, from the waist up, who has her arms folded and looks unhappy

Adam Lawrence 11/21/24 Adam Lawrence 11/21/24

The Ship that didn't Sail

Three yachts lined up in a slip, waiting to be taken out to sea.

Adam Lawrence 8/29/24 Adam Lawrence 8/29/24

Leadership Commitment in a Challenging Situation

When my team leader came down with COVID, I thought it would be wise to delay the Kaizen event. He wanted to push through and joined us virtually on the first day. Even without him physically in the room with the team, we didn't miss a beat and made some significant improvements.

A female office worker, sitting in front of her computer, which is displaying a male office worker. They're meeting about something important.

Adam Lawrence 7/18/24 Adam Lawrence 7/18/24

Five Tips for Effective Meetings

Do you dread going to meetings? If so, follow these five tips and you'll have more effective meetings and your teammates will thank you.

Four office workers, two male and two female smiling and discussing something around their laptop computers.

Adam Lawrence 7/4/24 Adam Lawrence 7/4/24

Carrying a Heavy Weight on my Shoulders

We had a challenging relationship between our hourly workers and management. I never realized how much it affected me, until I left and my neighbor saw the difference in me.

A man carrying a large boulder on his back, up a sandy hill in the hot sun.

Adam Lawrence 6/20/24 Adam Lawrence 6/20/24

A Picture is Worth More than a Thousand Words - It's Priceless

The leadership team didn't seem too interested in what I had to offer, until we showed them the before and after photos from their sister facility. Then, things got exciting!

A hand pointing to a diagram on a board. Two office workers, one male and one female, clapping.

Adam Lawrence 5/9/24 Adam Lawrence 5/9/24

Go to the Source

There were twelve different reports from eight different states all due at the same time. The only way to stay compliant was to contact each state agency and ask for their help.

The right hand of an office worker, with a pen in it, looking over a document. The left hand is flipping the pages of another document.

Adam Lawrence 4/11/24 Adam Lawrence 4/11/24

Perfection Isn't Always a Good Idea

We brought robots into our dining room table factory, thinking that they could make a much better looking and consistent product than we could by hand. They succeeded, only to be rejected by our customers.

An orbital sander on a piece of wood, with a lot of dust on the sander and the wood.

Adam Lawrence 12/13/23 Adam Lawrence 12/13/23

Three Principles for Funding

We had more requests than we could fund. Learn how our principles made these difficult decisions much easier.

We had more requests than we could fund. Learn how our principles made these difficult decisions much easier.

A right hand, in front of a dark background holding up three fingers.

Adam Lawrence 9/20/23 Adam Lawrence 9/20/23

Plant Reliability Rollout - the Story of Mobile

People pointing fingers at each other, while arguing. Another person has both hands raised to try to stop the arguement.

I knew I had to do a better job protecting the plant managers and driving the cultural transformation.

Adam Lawrence 7/12/23 Adam Lawrence 7/12/23

Raise Your Standards and Take Ownership

Keeping the job simple gave us the flexibility to service our customers in a timely way.

Adam Lawrence 6/14/23 Adam Lawrence 6/14/23

Change Your Perspective

I hoped my discussion with our new plant manager wouldn't lead to my termination.

Adam Lawrence 4/5/23 Adam Lawrence 4/5/23

Pick it Up and Move it

In order to make a significant impact on performance, we had to move critical equipment to a new location and get buy-in from the employees.

Adam Lawrence 1/11/23 Adam Lawrence 1/11/23

Knowing Your Product a Bit too Well

How did the mining operator know the clay was good? He took a bite!

Based in Lancaster Pennsylvania. Serving businesses worldwide.