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Stories of Leadership, Lean, and Learning

Simpler is Safer, Lighter, and Better

I was in Florida, working with a residential building products manufacturer on our second Kaizen event together. This time, we focused on improving materials delivery to the production lines. The tasks were challenging, physically demanding, and slow, leading to high turnover in the material handling position.

Our ultimate goal was to make the job safer and easier, reducing turnover and its associated costs while boosting employee satisfaction across the organization.

We started the week with a Lean Principles workshop, followed by a Gemba Walk to observe the current processes. The good news? There were plenty of opportunities for improvement. The better news? Together, we’d brainstorm and implement solutions to reduce waste and achieve our goals.

The team divided into three sub-teams, each focusing on a specific area:

  1. Delivery and loading of granular materials to the line

  2. Organization of raw materials

  3. Delivery and loading of rolled materials to the line

Granular Materials Team

This team observed workers shoveling materials into buckets, carrying them up a ladder, and pouring them into bins for processing—a labor-intensive and risky process. Could it be automated?

With creativity, quick thinking, and the repurposing of existing equipment, they modified a shop vacuum to draw materials directly from containers into the bins. They added a simple sensor to stop the vacuum when the bin was full and another to alert the operator when it was time to restart.

Organization Team

Using spaghetti diagrams, they mapped operator movements during daily tasks. The diagrams revealed a chaotic system: materials were stored wherever space was available, with no clear organization.

By rearranging the workspace, they created a visual and logical storage system, reducing unnecessary movement by over 75%.

Rolled Materials Team

This group tackled three main issues:

  1. Placing rolls on a carrier

  2. Placing the carrier on the production line’s framework

  3. Moving and removing rolls when empty

To address the first issue, they replaced the heavy, cumbersome threaded rod and collar system with a smooth rod and spring clamps, similar to those used in weightlifting. This eliminated the time-consuming process of centering the roll and screwing collars into place. It also removed the need for heavy end plates, reducing the roll’s weight by over 10 pounds.

For the second and third issues, eliminating the end plates allowed them to redesign the system. They replaced the cradles on the framework with pinned locations, enabling rolls to slide directly into place and be securely pinned. This made centering effortless and eliminated the need to lift rolls over cradle points.

The Results

By the end of the event, every team had developed solutions that made the work safer, simpler, and more efficient. Even better, the changes were cost-effective and could be easily replicated across other lines in the facility.

Early feedback has been overwhelmingly positive. Employees report higher satisfaction and engagement, and we anticipate this will lead to significantly lower turnover in the material handling role.

Sometimes, the simplest solutions really are the best.