Many of my early projects for Armstrong World Industries were at the Macon Georgia plant. This was and still is the largest ceiling plant in the world, with a capacity of over half a billion square feet of ceiling tiles produced annually.
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Sometimes, even though you know you could help a prospect, they don’t feel the same way. This is one of those stories about my inability to create alignment with a business leader.
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When I opened my business, I tried many ways to attract clients. After spending money on advertising that didn’t lead to business, I focused on delivering a great customer experience and then let my business grow organically through word of mouth and referrals. This is a slower path, but it fits my principles of how I want to conduct my business.
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On May 15, 2018, I registered Process Improvement Partners LLC as an official business. Since then, I have had so many adventures, made lots of mistakes, and hopefully learned from many of them!
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For many years, I have led, facilitated, or participated in hundreds of Kaizen events. During those events, people worked together in the same location to solve important problems. Sometimes team members travelled to the location of the event. Other times people weren’t able to travel to the event and the team carried on without identified experts. I loved the interaction and energy of those events, but wondered if there might be a way to hold an event that was as effective as putting people in the same room, but would be less difficult from a travel or logistical perspective.
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I worked more than 30 years for a multi-national company. During that time, I had the opportunity to help teams and solve problems all over the world, from the US to Europe to Asia. I worked in five distinct industries and had many roles, from engineering to operations to continuous improvement. I enjoyed most of what I did, but realized something was missing.
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Process Improvement Partners (PIP) recently conducted a free site assessment for a small electronic targeting systems company in Glen Rock, PA.
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One of the benefits of being in business for yourself is to decide what’s most important to you and then prioritize your time to let you do what you are most passionate about.
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Many consultants train and teach. I like to demonstrate and verify with teams that they truly understand the techniques for improvement that I am sharing with them. Most importantly, I want them to be able to take this work and transfer it to other parts of the factory without my assistance.
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Most companies want to reduce costs in their operations. There are many ways to do this. Some companies choose to reduce their workforce, others decide to sell off under performing businesses. Companies that use this approach are just avoiding the problems and inefficiencies of their business practices and are not targeting the root cause of their problems.
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Process Improvement Partners LLC offers a variety of services that help teams achieve breakthrough results. Some are narrow in scope, while others are strategic in nature. Some are quite simple, and others are extremely complex. In all cases, we strive to apply the right service to our customer’s needs, providing hands-on assistance, where needed.
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When you call Process Improvement Partners LLC for a site assessment, you are making a choice to invite outside perspective for your organization. While there is a fee for this service, there is also a significant investment of your time and resources, so it is good to understand the value of your investment.
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We have been trying to get others to follow standard operating procedures since the Cavemen painted “Way to Kill Mastodon” on the cave walls!
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