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Stories of Leadership, Lean, and Learning

When Someone Knows You Better than you Know Yourself

I met Cody at a conference in December. We got along so well he invited me to visit his new company in Florida. Before the conference was over, he asked for six copies of my book, “The Wheel of Sustainability.” He wanted a copy for every member of his leadership team. Cody told me he was going to require them to read it before my visit. I was happy to share my books, as no one had shown so much interest in them before. I never could have imagined the level of interest and enthusiasm of one person in particular.

In January, I flew to Florida to visit Cody and his team for the day. I was met outside their new corporate building with a bear hug. Cody led me into a conference room and introduced me to his leadership team. I sat down and noticed 4 skeptical looking, “grumpy old men” sitting across the table. Cody sat on my side of the table, and in front of him was my book, with many pages dog-eared.

I introduced myself and shared my interest in the work they were doing in their new company. After a few minutes, one of the men across the table asked me a terse question. I interpreted it to mean, “Who are you and why are you here? We have more important things to do today.” I answered I might be able to help them on their journey as a start-up.

After a few more minutes of shallow questioning, the COO talked about a specific problem they were having. The CIO entered the conversation and after a few minutes, I shared a view of how I might go about solving the problem with a team. Cody then said, “That’s from page 144 of your book, isn’t it Adam?” I was shocked he knew the book well enough to cite the page number. He proceeded to show me it was indeed on page 144. Was this a coincidence?

The conversation started to get more engaging and now it was clear the leadership team was warming up to me and my approach. We started talking about another critical issue they were facing, and I shared my experience in helping other teams in similar circumstances. Cody interjected, “That’s right off page 198, isn’t it Adam?” I said, “I’m not really sure, but I think it’s in my book somewhere.” Cody showed me it was on page 198 and said, “Don’t you know what pages you put your wisdom in?” I replied, “Cody, I was so happy to finish the book I haven’t opened it since. You know my book better than I do!”

Now the room was on my side, we were talking about issues and I was demonstrating ways to help them they could use immediately. After about two hours, the meeting concluded and Cody walked me around the rest of the corporate facility, sharing his vision of what he hoped the company could become. I was inspired.

At dinner, Cody and his team agreed we should figure out a way I could be a part of their start-up journey. I was fortunate enough to be able to assist them for a while and now have the additional opportunity to work with Cody as a partner in my business. It turns out that no matter the circumstances, you should treasure those in your network who are there to support you and understand you better than you might understand yourself.