Scripting Changeovers Leads to Consistent Performance

I moved to Armstrong World Industries’ St. Helens Oregon ceiling tile plant and took as Production Manager for three years. During that time, I was able to test many Lean principles and improve my understanding of how to manage an organization to high performance.

Guiding Principles – Let Your Conscience Be Your Guide

During my career at Armstrong World Industries, I honed my kaizen approach and spent more travel time at the Macon, Georgia plant than at any other location. That’s why I have so many stories to share about my time there.

Be Careful What You Ask For

I was the plant operations manager at Armstrong’s St. Helens, Oregon ceiling tile plant for three years. During my tenure, I was able to test and refine my management and continuous improvement approach on an operation that employed just under 100 people. I made many mistakes and I’d like to think I learned from each one of them. Sometimes, it took me a few times to learn from the same mistake.

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