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Posts tagged problem solving
The Five Whys

The Five Whys is a method that can be used to understand why a change isn’t being followed. It helps you get to the root cause of any resistance or problem you observe. If you find someone doing something in a non-standard manner, ask why until you get to their motivation for doing it differently. It may take five or more whys. It could take less. Here’s a sample conversation:

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Sometimes It’s a Financial Question

A global ceilings manufacturer was building a plant in China. Things were going pretty well until they realized they were going to be two months late starting up. The team wasn’t sure what they could do to get back on schedule, so I was invited to join them and use Lean thinking to help solve the problem.

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A Simple Way to Think about a Problem You Want to Solve

Many years ago, I was having difficulty getting my mind straight about a problem that I wanted to solve. A co-worker of mine introduced me to a thing he called a “Task Cycle”. Once I understood it, I had a simple way to go about solving problems and executing tasks.

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