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Stories of Leadership, Lean, and Learning

Posts tagged Creativity
Diving into the Deep End

Armstrong World Industries was forced to open a mineral wool plant, in response to the loss of a critical supplier of this vital raw material for ceiling tile manufacture. Because of this, they relied on more outside vendors to design and build the plant than they were comfortable with. They had never spun molten stone (slag) into fibers before and therefore couldn’t use their experience to reduce the potential for errors and inefficiencies in their process.

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The Gift of Kaizen

It was shortly after Thanksgiving, late one afternoon on a cold day in November.  I had just gotten home from what I thought was my last business trip of the year.  I was tired and wrung out from all the travel, not to mention all of the hubbub of gearing up for the holiday season with friends and family, dinners and parties, and you get the idea.  I had just sat down in my favorite comfy chair and put my feet up and closed my eyes when a call came in to the Process Improvement Partners Hotline.  The voice was deep, full of life, and familiar.  “Adam!“ It wasn’t a question, it was a statement.  It was as if he knew me and somehow, I knew him.  I had spoken with him before, but I couldn’t put my finger on when and where it might have been.

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Thomasville’s Frame Nailers – Taking a good idea and expanding its reach

As a young engineer at Thomasville Furniture, I was given project assignments at the discretion of my manager. He gave me ample opportunities to try out different ideas and supported my efforts. I spent many hours in our manufacturing facilities and was fascinated by the complexity of the manufacturing processes. Many of these processes were extremely labor-intensive and required great skill to accomplish. One such task was the assembly of the base frames of case goods, such as night stands, dressers, and other cabinet style products. These frames were the support structure of the furniture and had to be strong and sturdy to hold up to the years of abuse that furniture sees in its lifetime.

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