Stories of Leadership, Lean, and Learning
Armstrong World Industries has a strong safety culture and is relentless in driving to zero injuries globally. Early on in the journey to zero, our factories focused on compliance, holding people accountable to wear their safety glasses, safety shoes, and follow various protocols. That took safety to a certain level, but the company performance plateaued. How could we get to the next level of leadership?
Read MoreSometimes, even though you know you could help a prospect, they don’t feel the same way. This is one of those stories about my inability to create alignment with a business leader.
Read MoreI have read many books on Lean, Six Sigma, and other Continuous Improvement methods over the years. Some inspired me, some frustrated me, and all made me think. The following 5 (and two honorable mentions) are my all-time favorites.
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