Stories of leadership, lean, and learning - Process Improvement Partners

Posts in Customer focus

Three Principles for Funding

Kaizen Success Stories, Customer focus, leadershipAdam LawrenceDecember 13, 2023Process Improvement Partners LLCvoice of the customer, leadership commitment, alignment

A Random Birthday Message Leads to a Strategic Planning Session

Kaizen Success Stories, Customer focus, LearningAdam LawrenceNovember 29, 2023Process Improvement Partners LLCTeamwork, leadership, Respect for people

Treat People with Respect

Customer focus, Kaizen Success Stories, leadership, LeanAdam LawrenceNovember 1, 2023Process Improvement Partners LLCRespect for people, teamwork

True Voice of the Customer

Kaizen Success Stories, Customer focus, LeanAdam LawrenceOctober 18, 2023Process Improvement Partners LLCvoice of the customer, teamwork, kaizen

Visibility Equals Accountability

Kaizen Success Stories, Lean, leadership, Customer focusAdam LawrenceAugust 23, 2023Process Improvement Partners LLCLeadership commitment, teamwork, Accountability

Raise Your Standards and Take Ownership

Kaizen Success Stories, Customer focus, OperationsAdam LawrenceJuly 12, 2023Process Improvement Partners LLCteamwork, leadership commitment, Wheel of Sustainability

Gemba in the Big City

Customer focus, Kaizen Success Stories, LeanAdam LawrenceJune 28, 2023Process Improvement Partners LLCvoice of the customer, Value Stream Mapping, Gemba walk

Why Would You Treat People That Way?

Kaizen Success Stories, Lean, Customer focusAdam LawrenceMay 31, 2023Process Improvement Partners LLCSafety, Kaizen, leadership

Make it Real

Kaizen Success Stories, Customer focus, Learning, leadershipAdam LawrenceMarch 22, 2023Process Improvement Partners LLCWheel of Sustainability, Kaizen

Image is Everything - Understand How Your Reflection Looks to Others

Learning, Kaizen Success Stories, Customer focusAdam LawrenceMarch 8, 2023Process Improvement Partners LLCWheel of Sustainability, Voice of the customer, Lean

Even the Weather Couldn't Beat the Team

Kaizen Success Stories, Customer focus, LeanAdam LawrenceFebruary 8, 2023Process Improvement Partners LLCChangeover reduction, Kaizen, Teamwork

Knowing Your Product a Bit too Well

Kaizen Success Stories, Customer focus, Learning, OperationsAdam LawrenceJanuary 11, 2023Process Improvement Partners LLCQuality, leadership commitment

My Stuff's not Going to Fit in that Box

Kaizen Success Stories, Customer focus, leadership, LearningAdam LawrenceDecember 28, 2022Process Improvement Partners LLCVoice of the customer, leadership commitment

Not Everyone Thinks the Same

Kaizen Success Stories, Innovation, Customer focus, LearningAdam LawrenceDecember 14, 2022Process Improvement Partners LLCCreativity, Innovation, Problem Solving, Diversity

One Call was all that was Needed

Kaizen Success Stories, Customer focus, Learning, leadershipAdam LawrenceNovember 30, 2022Process Improvement Partners LLCCommunication, Alignment, Voice of the customer

Voice of the COWstomer

Kaizen Success Stories, Customer focus, LearningAdam LawrenceNovember 16, 2022Process Improvement Partners LLCBenchmarking, Voice of the customer

Words Matter

Lean, Learning, Kaizen Success Stories, Customer focusAdam LawrenceSeptember 21, 2022Process Improvement Partners LLCTraining within industry, Wheel of Sustainability

Peggy's Toolbox

Kaizen Success Stories, Customer focus, Learning, leadershipAdam LawrenceAugust 24, 2022Process Improvement Partners LLCAlignment, Voice of the customer

How do you Measure Knowledge?

Kaizen Success Stories, Innovation, Customer focus, leadershipAdam LawrenceAugust 10, 2022Process Improvement Partners LLCAlignment, leadership, innovation

Who Are We Designing This For?

leadership, Kaizen Success Stories, Customer focusAdam LawrenceJune 29, 2022Process Improvement Partners LLCVoice of the customer, Leadership commitment